![]() ![]() Roll Back Driver will revert any recent driver updates (if applicable), which probably won't have an effect if System Restore didn't work. The Driver tab that appears in the Properties menu for each device in the Device Manager has a few other options. Instead, you may want to check the manufacturer's website for a specific driver for your external hard drive see our guide to updating Windows drivers for more help. There is another reason why a DVD drive may not show up. Exit Registry Editor, and then restart the computer. Click Yes to confirm the removal of the LowerFilters registry entry. In the right pane, right-click LowerFilters, and then click Delete. However, this rarely finds a new driver for generic devices like flash drives. Click Yes to confirm the removal of the UpperFilters registry entry. ![]() If that doesn't help, you can right-click on the affected device in the Device Manager and use the Update Driver button to install an updated driver. If the problem started recently, try running System Restore to roll back the changes. ![]() There are some more general steps you can take if those guides don't work for your issue, though driver problems can be tricky to fix. We've explored how to fix the "This Device Cannot Start (Code 10)" error as well as fixes for "Unknown USB Device", which provide good troubleshooting steps for driver issues. ![]()
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